Kraft is the lead of a fully-remote support team for Jetpack & other Automattic products, and a core contributor.
Previously, he has worked with WordPress.com VIP, a core contributor, and a freelance WordPress developer.
Married with five daughters, he works with headphones on from his home office in Austin.
- Twitter: @kraft
- Website: https://kraft.blog/
- Session Title: Confessions of a Support Team Lead