We hear that the client is always right, but that may not always be the case. After all, only one of you is a web professional. But when we don’t manage customers and expectations, projects can quickly enter the “I lost all my profit” zone. Come find out how to protect yourself from that evil place.<\/p>\n
Chris Lema is the VP of Software Engineering at Emphasys Software<\/a>, where he manages high performers and oversees product development and innovation. He’s also a blogger<\/a>, ebook author<\/a> and runs a WordPress meetup<\/a> in North County San Diego.<\/p>\n","protected":false},"excerpt":{"rendered":" We hear that the client is always right, but that may not always be the case. After all, only one of you is a web professional. But when we don’t manage customers and expectations, projects can quickly enter the “I lost all my profit” zone. Come find out how to protect yourself from that evil […]<\/p>\n","protected":false},"author":291867,"featured_media":0,"template":"","meta":{"jetpack_post_was_ever_published":false,"_wcpt_session_time":0,"_wcpt_session_duration":3000,"_wcpt_session_type":"","_wcpt_session_slides":"","_wcpt_session_video":"","_wcpt_speaker_id":[465],"footnotes":""},"session_track":[107898],"session_category":[],"class_list":["post-598","wcb_session","type-wcb_session","status-publish","hentry","wcb_track-business-track"],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p3740D-9E","session_date_time":{"date":"","time":""},"session_speakers":[{"id":"465","slug":"chris-lema","name":"Chris Lema","link":"https:\/\/austin.wordcamp.org\/2013\/speaker\/chris-lema\/"}],"session_cats_rendered":null,"_links":{"self":[{"href":"https:\/\/austin.wordcamp.org\/2013\/wp-json\/wp\/v2\/sessions\/598","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/austin.wordcamp.org\/2013\/wp-json\/wp\/v2\/sessions"}],"about":[{"href":"https:\/\/austin.wordcamp.org\/2013\/wp-json\/wp\/v2\/types\/wcb_session"}],"author":[{"embeddable":true,"href":"https:\/\/austin.wordcamp.org\/2013\/wp-json\/wp\/v2\/users\/291867"}],"version-history":[{"count":5,"href":"https:\/\/austin.wordcamp.org\/2013\/wp-json\/wp\/v2\/sessions\/598\/revisions"}],"predecessor-version":[{"id":2057,"href":"https:\/\/austin.wordcamp.org\/2013\/wp-json\/wp\/v2\/sessions\/598\/revisions\/2057"}],"speakers":[{"embeddable":true,"href":"https:\/\/austin.wordcamp.org\/2013\/wp-json\/wp\/v2\/speakers\/465"}],"wp:attachment":[{"href":"https:\/\/austin.wordcamp.org\/2013\/wp-json\/wp\/v2\/media?parent=598"}],"wp:term":[{"taxonomy":"wcb_track","embeddable":true,"href":"https:\/\/austin.wordcamp.org\/2013\/wp-json\/wp\/v2\/session_track?post=598"},{"taxonomy":"wcb_session_category","embeddable":true,"href":"https:\/\/austin.wordcamp.org\/2013\/wp-json\/wp\/v2\/session_category?post=598"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}